Property Management
What we do
We strive to deliver high-quality, responsive, and bespoke housekeeping, maintenance, and management services for second homeowners and working professionals, focusing primarily on properties in the Turks & Caicos Islands. Our professional services offer continuous support to meet your high standards.
We ensure your home is impeccably cleaned for your arrival or after your departure. We provide the necessary oversight to maintain your private or rental home in pristine condition, using environmentally responsible cleaning materials and household products. You can arrive at your second home confident that everything is in place, including full gas cylinders, working light bulbs, laundry, ironing, gardening, window cleaning, fresh flowers, a stocked pantry, and cold beverages in the fridge.
When you’re away, rest assured that our property management service is actively checking, cleaning, and maintaining your home, providing real-time responsive feedback. Our goal is for you to return to your home with everything in perfect order, just the way you like it.
We offer the reassurance that your property is well cared for year-round, regardless of the weather. Rain or shine, we conduct regular property checks to ensure your home is never left unattended. Whether you visit only during half term or the high season, we ensure your time here is relaxing, with no unexpected or unpleasant surprises upon arrival. With our experienced property management service, you save time and money in the long run.
Our Services
RENTAL REVENUE GENERATION AND RESERVATIONS MANAGEMENT
- Creation and monitoring of rental performance goals.
- Ensure premium representation of your home in the vacation rental marketplace through a variety of productive rental channels and marketing partners.
- Strategic marketing and promotions to increase sales through more exposure and increased lead generation, including search optimization, Google AdWords, and targeted email marketing.
- Prompt, personalized follow-through on rental inquiries, calendar management, bookings, rent collection, property protection, pre-stay concierge services, “welcome home” follow-up, and issue resolution.
- Weekly reservation reports and monthly rental distributions.
ASSET MANAGEMENT
- Take responsibility for day-to-day operations of home.
- Maintenance, repairs, and preventive maintenance schedules.
- Hurricane preparation.
- Property inspections: periodic and impromptu.
- Verify and renew required licenses; monitor regulatory changes.
- Review and administer insurance policies, including claim submission and follow-up.
- Natural disaster support; emergency response services 24/7.
- Initial home-readiness.
ACCOUNTING AND FINANCIAL REPORTING
- Develop annual budgets.
- Manage operating expense (petty cash) accounting with local property manager.
- Review and payment of approved invoices.
- Facilitate local and international tax information and payment.
- Maintain home’s general ledger.
- Prepare quarterly income statements and trends.
- Prepare annual financial reports to provide to Owner’s choice of accounting firm.
- Distribution of net operating income to Owner.
PROPERTY MANAGEMENT OVERSIGHT
- Hire and train local property management/concierge staff as needed, on behalf of Owner.
- Act as liaison, provide general administration and support of local property management staff, and/or vacation rental property management team.
- Review staff and service provider contracts.
CAPITAL PROJECT MANAGEMENT OVERSIGHT
- Source contractors and service suppliers as necessary for renovations, both interior and exterior.
- Establish and manage project budget, review bids, and monitor project within the approved budget.
- Ongoing project management with weekly reports to the owner.
HOME EXCHANGE
- Establish home exchange program if desired.
- Administer home exchange requests.
- Work as liaison between Owners.
- Assist guest with pre-stay concierge services and connect guest to local staff.
FEES FOR PROPERTY MANAGEMENT
- We offer a flexible fee option for homeowners in our rental program. Each option has a variety of benefits and services provided which are designed to fit owner’s individual needs. Rates can vary based on home size, location, times available to rent, advertising. We are happy to take a look at your home and discuss what rental rate would work best for you!
- Our property management fee is charged as a percentage of rental revenues only.
- Property Management fee for property maintenance only based on per service.
- We highly recommend an annual deep cleaning of your home so that it meets our cleanliness standards and keeps guests happy! Deep Cleaning is offered by our staff of trained housekeepers. Rates are based on the size of the home.
Why trust us?
Caicos Villa Management will strives to provide personalized and professional service to each and every client. As a transparent, dedicated team of experienced property management professionals, you are our first priority and will modify our services to suit your needs.
We fully understand that managing a property on your own is often stressful and extremely time-consuming. The property management industry in Turks and caicos is intricate in nature. Rest assured that with CVM, your expectations will always be exceeded.
Managing your property effectively is our only job. With decades of experience, we can provide professional advice and everything related to property management services in Turks and caicos Island.
INQUIRE ABOUT OUR PROPERTY MANAGEMENT SERVICE
Need More Details?
Speak to one of our agents today! We look forward to your call — and we’re ready to help you.